Closed cash shop crash

Discussion in 'Closed' started by kajimashiro, Aug 4, 2021.

  1. kajimashiro
    Offline

    kajimashiro Member

    Joined:
    Aug 9, 2018
    Messages:
    6
    Likes Received:
    3
    Gender:
    Male
    Country Flag:
    IGN:
    KajiThalas
    so i went to transfer my pet and equipment to another character through the CS, and it let me take out everything but my blue candle pet which turned into an invisible space.. and now everytime i mouse over that square its supposed to be in my game will crash.
     
    kajimashiro, Aug 4, 2021
    #1
  2. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,653
    Likes Received:
    12,352
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Please provide the following details:

    IGN of the affected character:
    Date & Time of the issue (UTC):
    Relevant screenshots:
     
    Dave Deviluke, Aug 4, 2021
    #2
  3. kajimashiro
    Offline

    kajimashiro Member

    Joined:
    Aug 9, 2018
    Messages:
    6
    Likes Received:
    3
    Gender:
    Male
    Country Flag:
    IGN:
    KajiThalas
    KajiThalas is the character i was trying to transfer to, but it happens to any character on the account when i mouse over that now empty square

    it was around 3:45 UTC August 4th
     

    Attached Files:

    kajimashiro, Aug 4, 2021
    #3
  4. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,653
    Likes Received:
    12,352
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Have forwarded your situation to the Admins for confirmation

    Meanwhile, you may try reinstalling the game to see if it will fix the issue
     
    Dave Deviluke, Aug 4, 2021
    #4
  5. kajimashiro
    Offline

    kajimashiro Member

    Joined:
    Aug 9, 2018
    Messages:
    6
    Likes Received:
    3
    Gender:
    Male
    Country Flag:
    IGN:
    KajiThalas
    i tried reinstalling once i got home from work and it did not fix the issue
     
    kajimashiro, Aug 5, 2021
    #5
  6. Matt
    Offline

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    15,446
    Likes Received:
    19,568
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    I believe this issue was fixed a while ago, could you check and let us know if you are still disconnecting?
     
    Matt, Feb 15, 2022
    #6
    nut likes this.
  7. Matt
    Offline

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    15,446
    Likes Received:
    19,568
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    Double checked, and this should definitely be fixed. If you still have issues please create a new thread.
     
    Matt, Feb 16, 2022
    #7
    nut likes this.

Share This Page