Trivial Change channel issue

Discussion in 'Closed' started by KamadoNezuko, Sep 19, 2021.

  1. KamadoNezuko
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    Hello GM, when I changed channel, then striaght dc, can you please help solve this issue?
     

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    KamadoNezuko, Sep 19, 2021
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Does it happen only when you change channel?

    What about entering cash shop?
     
    Dave Deviluke, Sep 19, 2021
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  3. KamadoNezuko
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    Yes, only change channel, other no problem
     
    KamadoNezuko, Sep 20, 2021
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you use WiFi or LAN cable for your network?
     
    Dave Deviluke, Sep 20, 2021
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  5. KamadoNezuko
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    Yes
     
    KamadoNezuko, Sep 21, 2021
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Which 1 are you using?
     
    Dave Deviluke, Sep 21, 2021
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  7. KamadoNezuko
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    Wi-Fi
     
    KamadoNezuko, Sep 21, 2021
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have you made any changes to your anti virus or network firewall recently?

    I have checked around and was unable to replicate the issue of disconnecting upon changing channels
     
    Dave Deviluke, Sep 21, 2021
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  9. KamadoNezuko
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    Changing channels is not my computer problem okay? It's your server problem, and not only 1 day happen only
     
    KamadoNezuko, Sep 21, 2021
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  10. Dave Deviluke
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    If it's a server issue, we would be seeing everyone else reporting it though

    It's difficult for me to assist you if you do not wish to participate in the troubleshooting as you are the one facing the issue and I am unable to replicate the issue on my end
     
    Dave Deviluke, Sep 21, 2021
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