Closed character gone

Discussion in 'Closed' started by jinlee95, Jan 22, 2022.

  1. jinlee95
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    jinlee95 Well-Known Member

    Joined:
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    IGN:
    TwoOrZero
    Guild:
    NewPlanet
    IGN: TwoOrZero (the character that's gone was named NY30)
    Problem: My character is gone
    Details:
    I made a new royals account today, and a new character to use as a storage mule.
    I leveled up till 11 and logged off after putting into the FM in Perion.
    I tried logging into the game again with the same account and it made me set up a pin number again and I was wondering why? and when I went to the character selection page, I found out my character was gone...
    Can you please recover my character again so that I don't have to make a new one and go through the same process again??
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    Hi, if you are very sure you have logged into the right account, please confirm the character's IGN here again

    Please also ensure you are on the 1st page of the characters upon logging in
     
  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    WorldTour
  4. jinlee95
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    jinlee95 Well-Known Member

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    IGN:
    TwoOrZero
    Guild:
    NewPlanet
    Yes, issue solved!! I think I was confused. :'(

    I made 2 different royals accounts (say, with the account name "account1", "accounta")
    after making "account1", I wanted to make "account2" but it gave me an error so I made "accounta" instead.
    I thought "account2" was occupied by another user and I think I never logged in using "account2", but it turned out that I actually logged into "account2" and made a new character there :/ (and then I was surprised to see that there were no character in "account1")

    Anyways sorry about the issue thread! Thanks for trying to help me!
     
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

    Joined:
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    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour

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