Closed Closed Voting Issue

Discussion in 'Closed' started by alexisngoh, Aug 16, 2020.

  1. alexisngoh
    Offline

    alexisngoh Member

    Joined:
    Mar 25, 2018
    Messages:
    10
    Likes Received:
    4
    Gender:
    Female
    Country Flag:
    IGN:
    zFREYA
    Level:
    162
    Guild:
    Slackers
    Hi, i am unable to vote daily despite not playing for days. Please look at the attached, it appears every time when i key in my account to vote. Anyone with similar issues? I have logged into my account and no NX was being credited.
     

    Attached Files:

  2. Becca
    Offline

    Becca GM

    Joined:
    Jun 4, 2014
    Messages:
    5,200
    Likes Received:
    5,348
    Gender:
    Female
    Location:
    Canada
    Country Flag:
    IGN:
    Becca
    Level:
    200
    Guild:
    Staff
    That's not something we can fix on our end, it's on Gtop's end and because we don't have access to Gtop's voting IP logs we are unable to refund anyone NX because we have no way of checking to see if it's a legitimate claim, unfortunately. :(
    Tons of people report it, it's been a Gtop issue for the past year or so.

    Have you tried:
    -Using incognito mode
    -Another browser
    -Mobile Data
    -Another Wifi/internet source
     
  3. alexisngoh
    Offline

    alexisngoh Member

    Joined:
    Mar 25, 2018
    Messages:
    10
    Likes Received:
    4
    Gender:
    Female
    Country Flag:
    IGN:
    zFREYA
    Level:
    162
    Guild:
    Slackers
    Thank you. Would like to close thread.
     

Share This Page