Code error 2147467259 (HP Pavilion x360)

Discussion in 'Technical Help' started by bgkoko, Jun 7, 2025 at 5:49 AM.

  1. bgkoko
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    bgkoko Member

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    Hi Guys!

    Does anybody know how to resolve this code error 2147467259 on an HP Pavilion x360? I think I've tried everything from Security, Exclusions and properties at this point.

    I have reinstalled the app in both WZ and IMG at least over 20 times and looked over all the threads but the game just wont start.

    Anything would help at this point.

    Thanks!
     
  2. NehZu
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    NehZu Donator

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    Maybe change refresh rate from 59.99 to 60
     
  3. bgkoko
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    bgkoko Member

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    It was on 60hz already. I changed to 40 to see if that helps but didn't so brought it back to 60hz.

    Really confused on what is causing this error code. It has to be some backend windows feature but surprised more people are not getting it too.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    This is an issue that only occurs on HP laptop, due to not having 800x600 resolution option

    Note: don't have to change the resolution to 800x600, just need the option being available
     
  5. bgkoko
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    Hmm I smallest resolution on the display settings is 1024x768. If I don't see the 800x600, does that mean I can't run it on the HP? Seems very silly this is not compatible...

     
  6. bgkoko
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    Is there a way to change the game's resolution? The game wont start at all for me :(

     
  7. Dave Deviluke
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    Please try adding the 800x600 resolution as an option

    Create a custom resolution using your graphics utility
    (Intel Graphics Control Panel → Display → Custom Resolutions → add 800×600 at 60 Hz).
     
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  8. Spooky Business
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    Spooky Business Well-Known Member

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    Just to confirm, have you tried disabling the touchscreen feature?

    Also, does the local Windows account you're using have admin privileges?
     
  9. bgkoko
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    WOW, it worked by adding it!

    The computer didn't have the feature in the settings so I had to add it externally. Sharing some notes for all if this issue comes up again:

    - Download Custom Resolution Utility (CRU) via this link: https://custom-resolution-utility.en.lo4d.com/windows
    - Extract and open
    - Add 800x600 (60Hz)
    - Restart computer
    - Run the game

    *No need to add switch to 800x600 resolution in your display setting but as long as its there. This video also helped:



    Hope this helps for all and thank you again!

     
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  10. Vroomba
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    Vroomba Donator

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    Also have this error but only since the most recent patch. The last patch that worked for me was the 8th June, prior to VL 'fix.' I already have 600x800 available, and I'm not using HP.
     

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