Closed Confirm if MAC BANNED

Discussion in 'Ban Appeal' started by RedVelvet, Dec 15, 2024.

  1. RedVelvet
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    RedVelvet Active Member

    Joined:
    Apr 17, 2015
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    Gender:
    Female
    Country Flag:
    IGN:
    StarCrossed
    Guild:
    Sublime
    ALL Your Character Names: StarCrossed, Heartbreak, DreamHigh, BabySteps, and other mules names i dont remember.
    Last thing you did: I am a returning player and installed the game yesterday. After entering PIC my game crashes and no message will pop up. I was able to play yesterday after trying like 3 or 4 times to log in, I was just hanging out at Happyville and checking on the new event. Today I have tried more than 10 times and I still cannot enter, the game just crashes after entering PIC.
    Why do you think you got banned?: It is mostly a technical issue. I was suggested in discord to post a ban appeal to confirm if I was MAC banned. I dont have NordVPN or any other VPN installed. I have also tried disabling the PIC but it doesnt work either.
    Ban message when attempting to log in: No message, the game just closes by itself after entering PIC.
    What GM banned you (optional):
     
  2. Foxy
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    Foxy GM Intern

    Joined:
    May 27, 2023
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    Hi there.

    Apologies for the delayed response!

    You are not banned.

    It looks like you managed to log into one of your accounts recently.

    I will be closing this thread for now. If you are still having issues, please respond here and we will investigate to see what can be done to assist you!
     

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