Solved [Solution Given] DC after entering PIC

Discussion in 'Closed' started by Ziegelrot, Sep 14, 2024.

  1. Ziegelrot
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    Ziegelrot Member

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    Where: NLC IamRobot Map 13.09.24 somewhere around 16:30 server time

    I got kicked while hunting these robots for cwkpq prequest. i tried to log back in a lot of times until now. and i still get kicked right after entering the pic.
    i tried any char and multiple accs. i tried reinstalling everything. i tried resetting my router. i made a ban appeal. There are no messages or error codes at all. no point in doing screenshots or clips u wouldnt see anything and i would have to give away my pic :D

    I hope u guys know what to do. THX
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you have any VPNs installed?

    Please also ensure you are using the latest game files by doing a clean re-install
     
  3. Ziegelrot
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    No i never used any VPN.
    And i already tried deinstalling and installing the latest game files.
    still kicked right after entering the pic.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    If it's only happening to 1 character, I would think it's character-specific

    But based on the above, it seems to be happening to all characters - suggesting it's a files or network issue

    What's your country/region and ISP?
     
  5. Ziegelrot
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    yeah i tried on all accs and almost every character.
    Im from Germany and isp is Telekom. i tried unplugging the router for a few min doesnt work tho
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have you tried logging in from another network such as mobile data too?
     
  7. Ziegelrot
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    Yes i tried moblie hotspot too. still no luck.

    I was realy hoping server maintenance would help with this.... But no I still cant get into the Game.

    *Day 5 without royals* :VLsad:
     
    Last edited: Sep 17, 2024
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  9. Ziegelrot
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    So i deinstalled the game, downloaded the wz folder and extracted it.
    Started without any problems BUT still game crashes after entering the PIC.
    Could it be a problem with my acc ? i just cant figure any problems with my pc and i never had any software problems.
     
  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Usually it's caused by VPN or MAC ban, so I am unsure what's blocking your logins
     
  11. Ziegelrot
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    Its working again after i downgraded to win 10 one Day before the update. So u can close the threat ❤️
     
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