Dc after log in

Discussion in 'Technical Help' started by ranbar, Jul 1, 2025 at 7:31 PM.

  1. ranbar
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    ranbar Member

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    Hey, when i log in to the game, choosing my character and entering the server, my game is closed with the message:
    “Disconnected from server”

    although when my friend tried to see if he get the same message when he logged in to my account to check if its problem on his side or in general, i successfully entering his account without the game closing.
    Anyone know what it might be? I tried reseting my router, restarting my pc, uninstalling and installing the game… nothing works..

    I know I shouldn’t let him log in to my account but i just wanted to check if its problem from my side or in general
     
    Last edited: Jul 1, 2025 at 7:36 PM
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    If you have the following VPNs installed, it would disconnect you
    • NordVPN
    • ExpressVPN
    • Proton VPN
    • SurfShark VPN
    • CyberGhost VPN
    Also, even if it's for troubleshooting purposes, logging into someone else account can be seen as account sharing
    I believe you guys do not wish to get 30 days or permanently banned
     
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  3. ranbar
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    ranbar Member

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    I dont own a vpn
    And yeah, we both started playing 3 days ago so we pretty new, we understood we did wrong by even checking that it works on his computer, after reading the rules again. Wont happen again. Thats why i edited the post to make it clear
     
  4. ranbar
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    ranbar Member

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    If it makes it any better he didnt even play but log off instantly after logging in
     
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please submit a Ban Appeal to confirm if you are MAC banned
    https://royals.ms/forum/forums/ban-appeal.8/
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    That isn't the main issue

    Please ensure you have updated all of your login info to ensure your friend (or anyone else) no longer knows your login info

    Yes, he did it to help you with troubleshooting
    But if he login your account again for any malicious behaviors such as using it as a skill mule or transfer equips, both players involved would get a permanent ban

    You should always seek help from Staff instead of engaging in account sharing (even for troubleshooting purposes)
     
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  7. ranbar
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    ranbar Member

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    Gotcha, thank you for the help and will do!
     

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