Hey, Just purchased 44 RP pts for the character CatsDad. I have waited around 25 mins and still haven't received the RP that was expected. I purchased RP yesterday and everything went through to me just fine; however, this time I did not receive any. I have a confirmation email from paypal and my bank showing that the transaction went through. I would appreciate help getting the RP I purchased. Attached is the paypal receipt from around 30 mins ago or so. Thanks!
Please make a post via this thread's instructions instead https://royals.ms/forum/threads/making-a-thread-in-donations-donator-npc.116784/ I have also removed your PayPal receipt image from this post as it's not recommended to reveal the receipt ID to the public
Hey thanks for the quick response. I tried using that thread last night and did not have sufficient permissions to post in it. I clicked the link and reported the issue in the support section but still have no replies. Looking forward to hearing back about this when you get the chance.
Can you take a screenshot of the error message when failed to post? So I may forward it for investigations
Hey i never got an error message when i tried to post in that private support forum area. I just never got a response and still haven't heard anything so I decided to post about it elsewhere in order to get some more answers hopefully. I really appreciate you being patient while I learn how the forums work. I have followed your link just now and posted a new thread on the same subject in hopes to obtain the RP i purchased.
As only Matt able to access that forum section + donation stuff, may take some time before he responds
okay thank you for clearing everything up I really appreciate everything you have done for me and the information provided
