My friend played this game for probably less than 30 minutes a couple of years ago. He just made a new account cause I wanted him to start playing with me; however, it is giving him the error listed in the thread title. Is it possible this is from a ban? I doubt he would get banned if he has only ever played the game for 30 minutes. He has tried resetting his router, computer, etc. Nothing has worked. Please help! His IGN is KennysWail.
It's best for him to seek help personally to avoid misunderstandings of account sharing He may submit a Ban Appeal to confirm if he's banned due to previous account
