Closed "Disconnected from the login server" - banned?

Discussion in 'Ban Appeal' started by Gardoom, Aug 1, 2024.

  1. Gardoom
    Offline

    Gardoom Member

    Joined:
    Apr 2, 2020
    Messages:
    9
    Likes Received:
    10
    Gender:
    Male
    Location:
    Sweden
    Country Flag:
    IGN:
    Gode
    Level:
    134
    Hello!
    Returning player here. Got the advice on the technical help discord channel to post here to check if I've been banned.

    All
    Your Character Names: Gardoom, Gode, Thorgard, Kubr.
    Last thing you did: Create the Kubr character. I was last logged in briefly on Gode around the time when the anniversary event started.
    Why do you think you got banned?: No clue. I have installed a new router at home, that's the only difference from last time I logged in.
    Ban message when attempting to log in: "You have been disconnected from the login server. Please try again later."
    What GM banned you (optional): N/A

    (I have also reinstalled the game to try and resolve the issue but that did not help)

    Thanks in advance!
     
  2. Bacon
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    Bacon GM

    Joined:
    Apr 13, 2016
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    Gender:
    Male
    Location:
    Baconville, USA
    Country Flag:
    IGN:
    BaconLord01
    Level:
    200
    Guild:
    Tenacity
    Hello. You are not banned, but are connecting from a previously banned IP, and also connecting with a faulty MAC address (00-00-00-00-00-00). You will need to remove the faulty MAC address, and also can try unplugging your modem/router for at least 3 minutes to prompt your ISP for a new IP address.
     
  3. Gardoom
    Offline

    Gardoom Member

    Joined:
    Apr 2, 2020
    Messages:
    9
    Likes Received:
    10
    Gender:
    Male
    Location:
    Sweden
    Country Flag:
    IGN:
    Gode
    Level:
    134
    And just like that it works again. Thank you for excellent support, as always!
     

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