[Donation blank screen]

Discussion in 'Technical Help' started by safiriayyy, Jan 29, 2026 at 6:22 AM.

  1. safiriayyy
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    safiriayyy Member

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    Hi! I'd like to donate and start playing the game, but clicking selecting a method (specifically, Credit/Debit card but I tried it with all of them and none worked) and clicking the donate button just causes a blank white screen to pop up.

    I tried in safari, Google Chrome, phone/desktop, mac, etc. and all resulted in the same screen. Any ideas on a workaround? My friends and I would love to try Royals after quitting MapleIdle. Thanks! :)
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    This can happen when attempting to donate on an empty account (or having too low level characters)

    This is intended behavior due to several accidents of donations on wrong account

    What's your character level?
     
  3. safiriayyy
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    safiriayyy Member

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    Ah got it! Makes sense I’m only level 6 and was just killing time waiting for friends to download and pick their classes. Is the minimum level 15 like it is for voting?
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Should be 15

    Please progress more before donating
     

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