Downloaded and installed, but cannot start game.

Discussion in 'Closed' started by limshady4, Jul 26, 2016.

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  1. limshady4
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    limshady4 Well-Known Member

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    Hi all,

    I'm really confused. I played royals yesterday and did not get any new antivirus programs so I'm not sure why it's not working today. When I try and run royals, it gives me the gray box that comes up during server check ("We were unable to connect to the login server due to a server check, a firewall block, or other network issues..")

    I have restarted my computer twice, deleted mapleroyals folder and redownloaded client, created an exception and temporarily disabled AVG antivirus, and allowed access to royals on my windows firewall. I am connected to internet (obviously) and there is not a server check going on right now.

    I have no idea what could be wrong and would REALLY appreciate some help.

    Thanks in advance!
     
  2. Tim
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    Tim Administrator

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    have you checked if you have any loopback adapter that's preventing you from playing?
     
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  3. limshady4
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    limshady4 Well-Known Member

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    I don't own a loopback adapter (didn't even know what that was until I googled it) :/
     
  4. Tim
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    Tim Administrator

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    are you sure you're notattempting to connect to the beta?
     
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  5. limshady4
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    limshady4 Well-Known Member

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    Yes, positive.

    After restarting computer for the third time and spamming the program, it finally went through. I have no idea what fixed the problem (or why the problem was there in the first place) but looks like I'm good for now???

    Thanks for your help.
     
  6. limshady4
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    limshady4 Well-Known Member

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    I have some bad news.

    Unfortunately, this issue has not been completely resolved. I got royals to run after shutting down my computer completely and turning it back on, but it also seems to dc me mid game. I dced inside krex and couldn't log back in for a while. And when I did, I dced again almost immediately with no error message. Royals just quit out, didn't even send me to login screen.

    Any advice?
     
  7. AlexKing
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    AlexKing Donator

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    Ive got the same problem, how did you get past the "Unable to connect to server" part?
     
  8. limshady4
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    limshady4 Well-Known Member

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    i didn't do anything to get past it, it just magically started working again after a few days :/
     
  9. AlexKing
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    AlexKing Donator

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    My game keeps fixing itself then not working again, I dont know wtf's happening
     

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