Error -2147467259 on a new Windows 11

Discussion in 'Technical Help' started by Vroomba, Oct 15, 2024.

  1. Vroomba
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    Vroomba Well-Known Member

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    I also have this problem on a new Windows 11, RTX 3050, intel ultra core 5 processor.
    Things I have tried listed in the screenshot.
     

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    Vroomba, Oct 15, 2024
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have a screenshot of the available hertz option?
     
    Dave Deviluke, Oct 15, 2024
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  3. Vroomba
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    Vroomba Well-Known Member

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    upload_2024-10-15_23-10-22.png
     
    Vroomba, Oct 15, 2024
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Dave Deviluke, Oct 16, 2024
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  5. Vroomba
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    Vroomba Well-Known Member

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    I have a desktop monitor, but it uses Display Port, which this laptop unfortunately doesn't have.
     
    Last edited: Oct 16, 2024
    Vroomba, Oct 16, 2024
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  6. Vroomba
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    Vroomba Well-Known Member

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    Still having this issue. Is there any workaround that you're aware of?
     
    Vroomba, Oct 22, 2024
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  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Are you still facing the same error code on the latest patch?
     
    Dave Deviluke, Oct 23, 2024
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  8. Vroomba
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    Vroomba Well-Known Member

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    I am, yes.
     
    Vroomba, Oct 23, 2024
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  9. Dave Deviluke
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    What resolutions have you tried so far, such as 1920x1080?

    I am still unsure what's triggering the issue

    upload_2024-10-23_23-3-33.png

    upload_2024-10-23_23-3-54.png
     
    Dave Deviluke, Oct 23, 2024
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  10. Vroomba
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    Vroomba Well-Known Member

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    Hi Dave,
    I've tried every resolution in this list on both the 120Hz and 60Hz refresh rate options.
    upload_2024-10-23_16-38-17.png upload_2024-10-23_16-38-40.png
     
    Vroomba, Oct 23, 2024
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  11. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Shifted your replies to an individual thread as it can be difficult for me to escalate threads that have multiple player replies to the Devs
     
    Dave Deviluke, Oct 23, 2024
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  12. Vroomba
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    Vroomba Well-Known Member

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    Thank you. I really appreciate it. My laptop is an Acer Swift X 14 if that information helps any.
     
    Vroomba, Oct 24, 2024
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  13. Dave Deviluke
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    Have checked with Devs about the mentioned error code

    The error should be fixed for the latest update, but it's still occurring for you, so it might be different from the previous issue (caused by display hertz)
     
    Dave Deviluke, Oct 30, 2024
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  14. Vroomba
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    Vroomba Well-Known Member

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    Thanks Dave. I appreciate you guys looking into it. I hope it will be resolved.
     
    Vroomba, Nov 7, 2024
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