error code: -214787038 (tried everything please help! ;;)

Discussion in 'Closed' started by aychu, Jan 3, 2018.

  1. aychu
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    aychu Member

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    Hey! new user here dying to play maplestory again already but for the past two days I've been trying pretty much anything as suggested on this forum, other people's threads and of course the troubleshooting guide. I disabled my firewall, re-downloaded the game about 10 times already, restarted the laptop more than twice, played with the compatibility settings, downloaded the no windowed mode, played with the resolutions and downloaded the wz files. So yeah, any other ideas?

    Laptop is: HP i5 64bit windows 10, using mcafee (that is disabled and has the file in the exception list anyway) and graphic card is geforce i believe.

    What else can I do to fix it, please help me I really want to play... -.-'
     
  2. violaceopes
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    violaceopes Well-Known Member

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  3. aychu
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    aychu Member

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    Thank you for replying! Is it safe to just delete this program? It's a new laptop so I don't even know what is this program used for honestly.
     
  4. violaceopes
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    violaceopes Well-Known Member

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    I honestly don't know. It seems like it worked for other people, but you're always taking a risk when you delete onboard programs. You might consider renaming the program, and, if things go bad somehow, reverting to the original filename.
     
  5. aychu
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    aychu Member

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    Hey, so I uninstalled it and well it's still not working ;;
     
  6. violaceopes
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    violaceopes Well-Known Member

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    Anyone else have any suggestions?
     

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