Solved [Solution Given] Error logging in

Discussion in 'Closed' started by idant90, Jul 29, 2022.

  1. idant90
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    idant90 Member

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    Where are you having an issue(s):

    *In-Game

    Date and Time when issue(s) occurred (GMT):

    29/JUL/2022 10:50 GMT+3

    Details of the issue:

    I have redownloaded teh game after long time not connected, but was not manage to connect to my accounts i assume it can be related to not logging in for long time

    What error code were you given(if any):
    Account ID was blocked or deleted

    If it can be replicated, please provide a screenshot or recording of the issue occurring:

    upload_2022-7-29_10-55-1.png
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. idant90
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    idant90 Member

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    Hi Dave thx for the reply posted now, just to understand how can that be related to being banned? i havnt played for over 2 years afaik.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Just my guess

    Your inactive account could have been breached by a hacker and the account was banned as a precaution

    Submitting a Ban Appeal is for the Staff to confirm if that's the case and they will unban your account once verifying you are the owner
     
    CreamGoddess likes this.

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