Estimated time for admin response

Discussion in 'Closed' started by hornayud, Sep 17, 2021.

  1. hornayud
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    hornayud Member

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    Hi I've created a thread in the (seemingly?) appropriate place for an issue regarding a defunct email and forgotten password linked to an old account. I don't want to be a pain but wondering what the process is as I have not been given a response in a week.

    Thanks
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    There isn't a fixed duration for Admin's response, as each account recovery case is unique

    If lack of details or require further confirmation, the reply can take up to 2 to 3 weeks

    While waiting, please also don't bump the thread itself as the Admins will handle the account recovery requests from oldest to latest
     

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