Hi, I have a question regarding why it is requested you supply full, unedited screen shots to be valid evidence in a player report? I understand that severely cropped images that display nothing but 2-3 lines of chat could be fabricated and thus would be deemed invalid, but something that shows a good amount of the game screen to ensure that it is authentic would still be dismissed because the whole game isn't covered. Examples of accepted evidence: Spoiler Examples of denied evidence: Spoiler: Can't see my haste/booster is running out Spoiler: Why don't you have a seat over there? As you can see, one is cropped without lacking any valuable information in the picture, the other one is self explanatory. Both would be dismissed as proper evidence in a report. Why?
Hey there, just gonna share my 2 cents regarding the acceptance of screenshots. I feel that it's more or less standard procedure to only accept something which is totally unedited, regardless whether how little the picture has been edited. To put in parallel, when you buy a product, you would accept the said product only if it's not been tampered with, even if it was just tampered a little bit. Now... Regarding your first unaccepted screenshot, if Noone was to know said booster levels were not edited out, chances are they would have been accepted as evidence. So the issue at hand is not the level of editing, but rather the fact it was edited, as you have pointed out. Hope what I just wrote made some form of sense to ya... Cheers
It's kind of an irrelevant comparison, as there's no guarantee me or anyone else would not buy a product that's not in its original state. If it's a defect product, then sure, but if it's suffering no disadvantages from the "tampering", then I'd probably still keep the product (unless it's a visual surface damage on a cosmetic product). If it's minor I could lodge a claim and perhaps ask for a discount. A relevant comparison would be comparing a newly printed dollar bill to one that has been used for 20 years. They are both equally functional and has the exact same value, but looks slightly different (one is brand new, the other has cuts and is creased). The problem with the "standard procedure" excuse is that's it hasn't even been strictly followed by Staff in the past, and if they can't follow their own guidelines, and due each report being evaluated on a case-by-case basis, why can't the presented evidence be judged similarly? It does make sense, the set terms are likely there to make Staff's work less tedious. If screen shots are cropped, they would have to resort to scanning of logs to confirm/deny the events happening (if it's a verbal issue). It's simpler to just dismiss it.
