Solved [Solution Given] [Experimental] Client Crashing Fix (Jan 2023)

Discussion in 'Closed' started by Matt, Jan 2, 2023.

Thread Status:
Not open for further replies.
Page 1 of 2
  1. Matt
    Offline

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    14,647
    Likes Received:
    18,776
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    We are aware that some users are experiencing an increase in crashing issues since the release of Update 82. The issue seems to mostly be affecting Boss runs and highly populated maps. We believe we have now identified the issue and would like to gather some feedback of the potential fix

    If you have been experiencing client crashing issues, then it would be very helpful if you could download the following ijl15.dll file and replace the old one in your MapleRoyals folder.

    https://mega.nz/file/fgR2XATL#SEqWaY5Pzn2YjDNUR1Hn7qFo4Kji4A2IJcUB5L44_4c

    Please report back here with your results after testing, thank you.
     
    Matt, Jan 2, 2023
    #1
    cyrusYee, Joong, Zancks and 16 others like this.
  2. xDarkomantis
    Offline

    xDarkomantis Well-Known Member

    Joined:
    May 29, 2019
    Messages:
    769
    Likes Received:
    1,659
    Guild:
    Akatsuki
    I want to believe
     
    xDarkomantis, Jan 2, 2023
    #2
    nyannko777, Leisure and Aqwrd like this.
  3. Chesus
    Offline

    Chesus Member

    Joined:
    Jan 9, 2022
    Messages:
    9
    Likes Received:
    9
    Country Flag:
    Just tried snowman, didn't d/c the entire time and memory was < 500 MB. Used to d/c at least 3 times.

    Running big client on Windows 10
     
    Chesus, Jan 2, 2023
    #3
    Kenny, Dave Deviluke, nyannko777 and 5 others like this.
  4. XTC
    Offline

    XTC Donator

    Joined:
    Oct 3, 2016
    Messages:
    542
    Likes Received:
    698
    Gender:
    Male
    Location:
    "Typical"
    Country Flag:
    Guild:
    RoguerRetard
    this looking promising. Will give it a go as well
     
    XTC, Jan 2, 2023
    #4
    nyannko777 and Jooon like this.
  5. xDarkomantis
    Offline

    xDarkomantis Well-Known Member

    Joined:
    May 29, 2019
    Messages:
    769
    Likes Received:
    1,659
    Guild:
    Akatsuki
    My Bucc survived 2x runs of Krex without dc (reclienting on 2x other runs) and my Paladin survived 4x runs of Krex without dc. This might be it... It's cwk time :VLsad:
     
    xDarkomantis, Jan 3, 2023
    #5
    nyannko777 and Matt like this.
  6. Emoducky
    Offline

    Emoducky Well-Known Member

    Joined:
    May 4, 2019
    Messages:
    120
    Likes Received:
    27
    Country Flag:
    IGN:
    Emodukky
    Level:
    198
    Guild:
    Cloudy/Ours
    Am I supposed to move this file into the royals folder or does it just somehow work? I'm not very tech savy
     
    Emoducky, Jan 3, 2023
    #6
  7. Sosai
    Offline

    Sosai Donator

    Joined:
    Jun 12, 2022
    Messages:
    41
    Likes Received:
    157
    Country Flag:
    Guild:
    Harbor
    yeah move the file to the royals folder. It will substitute the old file


    Worked for me at snowman. Game stable all the time, didn't go over 415 MB.
     
    Sosai, Jan 3, 2023
    #7
    Matt and Emoducky like this.
  8. nyannko777
    Offline

    nyannko777 Donator

    Joined:
    Sep 15, 2016
    Messages:
    1,660
    Likes Received:
    7,039
    Gender:
    Male
    Country Flag:
    IGN:
    nyanpasu77
    Level:
    200
    Guild:
    KumaFarm
    you are the best santa :PBLove:
    edit: didnt crash with 4 clients in Auf :classy:
     
    Last edited: Jan 3, 2023
    nyannko777, Jan 3, 2023
    #8
    Matt and Kenny like this.
  9. Emoducky
    Offline

    Emoducky Well-Known Member

    Joined:
    May 4, 2019
    Messages:
    120
    Likes Received:
    27
    Country Flag:
    IGN:
    Emodukky
    Level:
    198
    Guild:
    Cloudy/Ours
    Appreciate the help
     
    Emoducky, Jan 3, 2023
    #9
  10. XTC
    Offline

    XTC Donator

    Joined:
    Oct 3, 2016
    Messages:
    542
    Likes Received:
    698
    Gender:
    Male
    Location:
    "Typical"
    Country Flag:
    Guild:
    RoguerRetard
    survived 2x krex run just now, didnt reclient, no ui bug. im back in fm clicking everything and i seem to be okay!! guess i didnt have to buy that laptop...LOL oh well thanks for (possibly) finding the fix!
     
    XTC, Jan 3, 2023
    #10
    Matt and Johnny like this.
  11. Ucchi
    Offline

    Ucchi Donator

    Joined:
    Oct 29, 2021
    Messages:
    353
    Likes Received:
    350
    Location:
    346 Production
    IGN:
    うっちー／ミナリンスキー
    Level:
    69
    Guild:
    Miuchi
    :pepehug:
     
    Ucchi, Jan 3, 2023
    #11
  12. Cynn
    Offline

    Cynn Donator

    Joined:
    Dec 23, 2017
    Messages:
    2,621
    Likes Received:
    6,208
    Location:
    East Coast
    Country Flag:
    IGN:
    JustJae
    Guild:
    Blacklist
    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]

    Should be on the new released ijl15 1/2/2023
    I lasted longer than I ever did.
    Around 45% my chat logs started bugging out and disappearing. This used to also happen before. If you look @ my two clients, you can see multiple lines on first client not in the chatbox compared to 2nd client
    CR mule dc around 30%
    Main attacker d/c at 0.0% opening Equip UI to drop HTP
    660.2 MB should be the HT client memory

    Edit:
    Need to reinstall
     
    Last edited: Jan 3, 2023
    Cynn, Jan 3, 2023
    #12
  13. Nayru
    Offline

    Nayru Donator

    Joined:
    Oct 5, 2013
    Messages:
    82
    Likes Received:
    26
    Gender:
    Male
    Country Flag:
    IGN:
    Adolfino
    Working just fine at Snowman, not crashing anymore. =)
     
    Nayru, Jan 3, 2023
    #13
    chainyu0220 and Matt like this.
  14. pinkchocoa
    Offline

    pinkchocoa Donator

    Joined:
    Feb 22, 2020
    Messages:
    176
    Likes Received:
    262
    Gender:
    Female
    IGN:
    akaichi
    works for me

    * macbook crossover memory usage, so -100mb from below values for base OS/windows value.

    snowman before:
    client goes up to 2.x~3.xgb, potentially dc, huge lag on ch1

    snowman now:
    client went up to 8xx mb, no dc, lesser lag on ch1
     
    pinkchocoa, Jan 3, 2023
    #14
    Matt likes this.
  15. JustDreaming
    Offline

    JustDreaming Active Member

    Joined:
    Oct 11, 2021
    Messages:
    29
    Likes Received:
    15
    Gender:
    Male
    Location:
    Scotland
    Country Flag:
    IGN:
    JustDreaming
    Level:
    180
    Guild:
    Trinity
    Works well, havent dc-ed at snowman. Memory remained below 450 MB.

    Thanks for the hardwork, Mapleroyal staffs!
     
    JustDreaming, Jan 3, 2023
    #15
    Matt and Zancks like this.
  16. Matt
    Offline

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    14,647
    Likes Received:
    18,776
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    Thanks for the replies so far, glad to see there has been an improvement. We will look to push the changes in an upcoming patch soon.

    Shame that you are still crashing after a while, I would be curious whether wz files might be a better option over .img now. The reason I say this is because, although not exactly a real-world test, but I have been sitting in a map with a bunch of different bosses for over 12 hours now with no crashes or graphical issues. Previously, and especially with Von Leon, I would encounter graphical issues after a while. However, this seems to no longer seems to be the case for me on .wz files. I noticed that my memory usage would spike to around 900MB in this scenario, but strangely after a couple of hours dropped down to 300MB and has been stable around there ever since.

    Edit: Ah, it looks like the clients in the screenshots you provided are not using the correct ijl15.dll, the one with the fix would have a client window date of Dec 21. 2022, whereas yours are showing Dec 16 2022.

     
    Last edited: Jan 3, 2023
    Matt, Jan 3, 2023
    #16
    ImVeryJelly, nyannko777, Kenny and 4 others like this.
  17. xDarkomantis
    Offline

    xDarkomantis Well-Known Member

    Joined:
    May 29, 2019
    Messages:
    769
    Likes Received:
    1,659
    Guild:
    Akatsuki
    Finished 2x runs of Cwkpq without needing to RC. I'm happy now :VLowo: Now I can go do VL soon
     
    xDarkomantis, Jan 3, 2023
    #17
    Zancks likes this.
  18. Cynn
    Offline

    Cynn Donator

    Joined:
    Dec 23, 2017
    Messages:
    2,621
    Likes Received:
    6,208
    Location:
    East Coast
    Country Flag:
    IGN:
    JustJae
    Guild:
    Blacklist
    Hahaha update.

    I got informed at by my guildies for using the outdated ones, somehow it didn't update my client so I did a fresh redownl
     
    Cynn, Jan 4, 2023
    #18
    nyannko777 and Rielle like this.
  19. Baconfry
    Offline

    Baconfry Well-Known Member

    Joined:
    Oct 11, 2015
    Messages:
    297
    Likes Received:
    570
    Gender:
    Male
    Country Flag:
    IGN:
    Hachimitsu
    Level:
    169
    Guild:
    Versatile
    I downloaded it despite not facing crashing issues. Upon logging in, I crashed immediately after several map transitions, like taxi or portal. My account also got stuck after a few dcs ("this is an ID that is already logged in"). 0/10, was experimental for a reason

    windows 10, windowed mode, wz client

    edit: dc issues persist (though not to the same extreme degree) after reinstalling with the old setup. -1/10 to me this was pure poison
     
    Last edited: Jan 4, 2023
    Baconfry, Jan 4, 2023
    #19
  20. Matt
    Offline

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    14,647
    Likes Received:
    18,776
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    sounds like a connection issue. What was the character name used when testing?
     
    Matt, Jan 4, 2023
    #20
Page 1 of 2
Thread Status:
Not open for further replies.

Share This Page