Solved [Solution Given] Failed updating the game error

Discussion in 'Closed' started by Alpaca0203, Jan 1, 2024.

  1. Alpaca0203
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    Alpaca0203 Member

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    As title, I've already tried fixing the error by this belowed temporary solution, but still coudn't open the game. So sad!:'(

    https://royals.ms/forum/threads/no-such-host-temporary-solution.226217/

    Also, I've tried getting the MapleRoyals' CDN by "https://cdn.royals.ms/info/mr", but the websites showed "ERR_CONNECTION_RESET".

    The error message is either "Could not check CDN for updates. Please try again later." or
    "Failed updating the game: Get "https://cdn.royals.ms/info/mr":read tcp 172.20.10.2:50015->185.125.230.117:443:wsarecv:An existing connection was forcibly closed by the remote host."" (Please see attached files)

    BTW, I'm in Taiwan.[:3]
     

    Attached Files:

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  2. yj_beginner
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    yj_beginner Well-Known Member

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    I would had the same issue, when I have connected to the hotspot from certain telecommunications service provider.
    Also looking for solution :confused:
     
  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please add an exception in your anti-virus's firewall as well

    If you are unable to access this website, something on your PC is blocking it
    https://cdn.royals.ms/info/mr
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Some ISP would block Royals, which sounds like your situation

    Can only recommend you to try this (step 2)
    https://royals.ms/forum/threads/no-such-host.226315/#post-1378675

    If it doesn't work, you would have to contact the ISP to lift the block
     
  5. Alpaca0203
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    Alpaca0203 Member

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    Still not working...
    Is there any possibility that the situation be fixed after next MapleRoyals updates? [:3]
    I can see many people have this issue, not a single case.
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Still not working meaning you have already contacted the ISP or?

    Would need to know what have you tried so far

    It's very unlikely the situation to be resolved by itself if something on your end such as firewall or ISP is blocking Royals
     
  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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