Not Bug Failed updating the game: remove mapleroyals.exe: Access is denied

Discussion in 'Report Bug' started by Frank Colburn, Oct 23, 2024.

  1. Frank Colburn
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    Frank Colburn Member

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    Title. Try to launch the game, I get this error.

    Tried:
    - moving mapleroyals folder to desktop/documents
    - installing mapleroyals in desktop/documents
    - launching as administrator both from shortcut created by installer, and directly click exe in mapleroyals folder
    - all of the above in addition to toggling real-time protection off

    (made an exception for all of these options listed above in the windows defender)

    See screenshot of the error here https://prnt.sc/wfVYS7YEddt7
     
  2. Frank Colburn
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    Frank Colburn Member

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    Issue has been resolved. It was because I was using an outdated version of the game. Deleted all files and downloaded the newest available version from the downloads page.

    For anyone running into the same issue on 10/22/2024, it is because the game just updated with an event and you need to download the new version manually. See here
     
    Tim likes this.

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