Festival of Lights Bug

My character is stuck on the quest “Festival of Lights” (collect 25 Altar Pieces → Hannah).
The quest shows In Progress, but Hannah is inaccessible and Happyville / Shalom Temple cannot be entered.
Dimensional Mirror and Simon are not spawning.
I am currently on Channel 10 (also tested Channel 1).
Requesting a quest reset or force completion.

 

What's your ign? What happens when you try to enter happyville? Can you please provide screenshots of the issue?

 

ign: YukinoY
I can't see the Dimensional Mirror that I'm assuming is in Henesys Market.

 

There's no dimensional mirror on this server. Happyville is accessed through an NPC in FM

 

Thanks, figured it out. Haven't played MS in like 15 years haha.