FM Shop troubles

Discussion in 'Closed' started by Miru, Aug 15, 2014.

  1. Miru
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    Miru Donator

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    I was opening up a shop earlier in FM 10, and I dced as I was about to open it (didn't click on open shop yet). I relogged, and the shop wasn't there. When I tried to open up a shop in the same spot, it said that I already had a shop open.

    --also had trouble last night when someone opened on top of me, but got it eventually. I must have terrible luck with FM shops ;___; What a waste of 10k NX.

    Please help ~f4
     
    Last edited: Aug 15, 2014
  2. RoyalArcher
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    Same exact thing happened to me, in FM 10 as well. Shop isn't there but the game says it is. And my items are gone too.
     
  3. Miru
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    Miru Donator

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    WHAT??? Oh no! I had like 100m+ in there too ~f7
     
  4. RoyalArcher
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    RoyalArcher Member

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    Have you checked Frederick? I logged on today and he gave me back my stuff that was initially in my store. Guess I had to wait 24 hours to pass for the store to close on its own to get my stuff back.
     
  5. LamiaZealot
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    LamiaZealot Well-Known Member

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    I'm not trying to be a busy body but you might want to use this format:

    Please use the following format when posting in Character Issues:

    IGN: (Your character name)
    Problem: (Eg: Voted but didn't get NX)
    Details: (Explain what happened as clearly as possible, including information you think might be relevant. If you have lost items, please list them here, with screenshots if possible.)

    ~~~~~

    Guidelines and Advice
    Please make sure to tell us your character name.
    For your own sake, please take screenshots of valuable/important items that you own or are trading/selling.
    State your problem as clearly as possible and include any information that you think might be relevant. For example, did you try to vote around the time of a server crash?
    If you have lost items, please tell us how you might have lost them and give us a list of the items you have lost.
    If you didn't receive NX because you were trying to vote abuse, please don't waste our time by making a thread here.
    If you can't find your merchant items/mesos in Fredrick, please try cc-ing or relogging and check again before reporting the loss.
    Please double-check your inventory before reporting items as missing or not received.
    If you are seeking help with a divorce or with marriage-related problems, please include the name of your spouse/fiancé(e) under "Details".

    We are aware that there is currently an issue with Gtop100's voting timer, but unfortunately this is beyond our control. We hope they will be able to resolve it soon!


    I found that it was more likely that you would get help if you used this format.

    Hope I helped :)
     
  6. Matt
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    Matt Administrator

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    Yeah if this happens your items are not lost but are stuck in Fredrick until the next reboot, or until 24 hours has passed. We will have a look into trying to fix this soon. @Gi
     
  7. Gi
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    Gi Well-Known Member

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    Updated Fredrick so he unstucks your merchant when this happens.

    (Tested it myself, but still awaiting feedback)
     

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