Forgot username and password, but know email..What do?

Discussion in 'General Discussion' started by PopEyes, Apr 11, 2017.

  1. PopEyes
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    PopEyes Active Member

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    I'm returning to MapleRoyals after taking an extended break from the game entirely.
    I know I have an account here, but don't remember my username or password but have my password.

    What should I do, since I can't request my password without knowing my username?
     
  2. Dimitri
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    Dimitri Saint of Horses

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    Taken from the troubleshoot guide:

    If you've forgotten your ingame account's username, please send a private message to one of the following admins (John, Michael, Dimitri, Tim or Dustin) with the following information:

    1) Your character names
    2) The date of birth associated with your account
    3) The email address associated with your account

    Also add that you are missing the account's login ID.
     

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