Friend having trouble downloading MapleRoyals/Getting to website.

Discussion in 'Tech Zone' started by AhoyKai, Mar 18, 2020.

  1. AhoyKai
    Offline

    AhoyKai Member

    Joined:
    Nov 22, 2016
    Messages:
    8
    Likes Received:
    6
    Gender:
    Female
    Country Flag:
    IGN:
    AhoyKai
    Level:
    1
    Guild:
    N/A
    Hello All!

    I had some questions in regards to a few things that is happening to my friend when trying to play MapleRoyals. I wanted her to join me on the server, however, she is having some major difficulties.

    First, she can't even get onto the website. She has tried from multiple computers in her household but it will not load Mapleroyals.com at all. I have not even heard of anything like this happening. Has anyone had a similar issue?

    Second, I was able to send her to the download link and she was able to download it from there. When she completed downloading it she keeps getting the message that she cannot log on due to a firewall, a server check type message. She made sure to add MapleRoyals to her exception list and everything to her firewall. Anyone have any suggestions on this?

    I would love for her to join this awesome server but it just doesn't seem to be working in her favor. :(

    Thank you in advance for your help. :)

    -Kai
     
  2. Becca
    Offline

    Becca GM

    Joined:
    Jun 4, 2014
    Messages:
    5,212
    Likes Received:
    5,393
    Gender:
    Female
    Location:
    Canada
    Country Flag:
    IGN:
    Becca
    Level:
    200
    Guild:
    Staff
    Hey there! We've been experiencing connection issues for the past week. It is not a problem on our end, as other games have gone down this week as well (xbox live, fortnite, nintendo online, etc) it is a problem that is bigger than what our server host can answer, at the moment.
    :(
     

Share This Page