Solved [Solution Given] Game crashes after a few minutes

Discussion in 'Closed' started by Alpacaca, Jan 12, 2024.

  1. Alpacaca
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    Alpacaca Member

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    Hello,

    I am new to the game and am excited to play, but the game is crashing after a couple minutes of playing without any error message. I have reviewed the forum for similar errors but they do not appear to have any solutions. I have allowed my security software (Webroot) access to the game and files.

    Character Name:
    SharkB8

    Where are you having an issue(s):

    *In-Game

    Date and Time when issue(s) occurred (GMT):

    GMT 1/12/24 3:30PM ish

    Details of the issue:

    I am able to log in and select my character, but after a couple minutes of playing the game crashes with no error message/code.

    What error code were you given(if any):

    N/A

    If it can be replicated, please provide a screenshot or recording of the issue occurring:
    N/A
     
    Last edited: Jan 12, 2024
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    DaveDeviluke
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    You have to uninstall Webroot, it will never allow Royals to work even if you set an exception

    This is the same for Norton anti-virus
     

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