Solved [Solution Given] Game exits out constantly.

Discussion in 'Technical Help' started by Salty1, Dec 30, 2025 at 5:24 AM.

  1. Salty1
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    Hi, im new to MapleRoyals. Went ahead and downloaded the latest version of the game. Allowed the software on windows firewall and the other anti-virus system I have even un-installed the game and re-downloaded. Tried a few things and the longest iv been able to stay logged in is about 5 minutes. no error messages or messages at all. just a straight exit out.
     
    Salty1, Dec 30, 2025 at 5:24 AM
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  2. Dave Deviluke
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    Disconnected to desktop or login screen?
     
    Dave Deviluke, Dec 30, 2025 at 5:27 AM
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  3. Salty1
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    Disconnected straight to desktop
     
    Salty1, Dec 30, 2025 at 5:29 AM
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  4. Dave Deviluke
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    What anti-virus do you have on your PC?

    Note: there isn't a need to set exception for Royals at firewall
     
    Dave Deviluke, Dec 30, 2025 at 5:31 AM
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  5. Salty1
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    Its a new PC so it came with Webroot. At first it was blocking it from even downloading so I allowed it on there which then allowed me to download the game.
     
    Salty1, Dec 30, 2025 at 5:33 AM
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  6. Dave Deviluke
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    Dave Deviluke, Dec 30, 2025 at 5:58 AM
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  7. Salty1
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    wow i read that thread and completely missed the part about webroot.... Thank you for your time!
     
    Salty1, Dec 30, 2025 at 6:05 AM
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  8. Dave Deviluke
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    You may update here if the disconnection still occurs after uninstalling WebRoot

    For now, I think it's WebRoot causing the issue
     
    Dave Deviluke, Dec 30, 2025 at 6:18 AM
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