Solved [Solution Given] Game is unable to go past pin screen

Hi I recently had a power outage and as a result, even after fresh installs, my game is perpetually frozen on the security pin menu


i enter the pin as well as having confirmed it being the right one through the control panel (and have also tested several accounts).

i searched on the forums but was unable to find a solution.

could i please get some assistance?

EDIT: just a random restart and it let me enter the pin normally and i was able to access the game... make it make sense. you can disregard this.