hi, can anyone able to help me figure out how to launch the game. i have never played and ive used both installers but upon installation the game doesnt open. tracked it on task manager and it closes maplestory in the tasks a second after it runs. i have reinstalled the game, ran the download and game on admin, excluded it in every possible way on symantec, updated windows, updated graphics driver but it seems the issue is there there with the mr.dll file. here is the error log from event viewer (the file is in the game folder): Faulting application name: mr.dll, version: 1.0.0.1, time stamp: 0x4b7c15c9 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x2bc1b6d4 Faulting process id: 0x448c Faulting application start time: 0x01da2a1c35d24bb7 Faulting application path: C:\MapleRoyals\mr.dll Faulting module path: unknown Report Id: f56c5f9d-dd43-429a-92be-8451aab3871d Faulting package full name: Faulting package-relative application ID: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: mr.dll P2: 1.0.0.1 P3: 4b7c15c9 P4: StackHash_2264 P5: 0.0.0.0 P6: 00000000 P7: c0000005 P8: PCH_03_FROM_unknown+0x00000000 P9: P10: Attached files: These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_mr.dll_7bfbcb9a6195e2f4c816da4cf4b4e1f731792ea_e201209c_6775d437-fc31-4b6f-8325-8dae21712be1 Analysis symbol: Rechecking for solution: 0 Report Id: f56c5f9d-dd43-429a-92be-8451aab3871d Report Status: 4100 Hashed bucket:
You would need to exclude the entire Royals folder https://royals.ms/forum/threads/making-mapleroyals-an-exception-in-windows-defender.103839/
Thanks but I have that excluded as well. I have excluded the launcher and mr.dll file as well to no avail ;(
Just checked, nope. Is it possible that an anticheat from another game could prevent it from launching?
It's possible Some players mentioned the Global MapleStory's GameGuard or HackShield would block Royals You can try restarting your PC before launching solely Royals again