Solved [Solution Given] Game will not launch (missing mr.dll)

Discussion in 'Closed' started by xayn, Dec 8, 2023.

  1. xayn
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    xayn Member

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    hi, can anyone able to help me figure out how to launch the game. i have never played and ive used both installers but upon installation the game doesnt open. tracked it on task manager and it closes maplestory in the tasks a second after it runs. i have reinstalled the game, ran the download and game on admin, excluded it in every possible way on symantec, updated windows, updated graphics driver but it seems the issue is there there with the mr.dll file. here is the error log from event viewer (the file is in the game folder):

    Faulting application name: mr.dll, version: 1.0.0.1, time stamp: 0x4b7c15c9
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x2bc1b6d4
    Faulting process id: 0x448c
    Faulting application start time: 0x01da2a1c35d24bb7
    Faulting application path: C:\MapleRoyals\mr.dll
    Faulting module path: unknown
    Report Id: f56c5f9d-dd43-429a-92be-8451aab3871d
    Faulting package full name:
    Faulting package-relative application ID:


    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: mr.dll
    P2: 1.0.0.1
    P3: 4b7c15c9
    P4: StackHash_2264
    P5: 0.0.0.0
    P6: 00000000
    P7: c0000005
    P8: PCH_03_FROM_unknown+0x00000000
    P9:
    P10:

    Attached files:

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_mr.dll_7bfbcb9a6195e2f4c816da4cf4b4e1f731792ea_e201209c_6775d437-fc31-4b6f-8325-8dae21712be1

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: f56c5f9d-dd43-429a-92be-8451aab3871d
    Report Status: 4100
    Hashed bucket:
     
    Last edited: Dec 8, 2023
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. xayn
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    xayn Member

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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  5. xayn
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    xayn Member

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    Just checked, nope. Is it possible that an anticheat from another game could prevent it from launching?
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    It's possible

    Some players mentioned the Global MapleStory's GameGuard or HackShield would block Royals

    You can try restarting your PC before launching solely Royals again
     
  7. xayn
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    xayn Member

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    Yup, thanks a lot. Just turned off Riot Games Vanguard anticheat and it works now.
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    I see, guess they block Royals

    Thanks for the update - could be relevant for other players too
     

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