game wont launch

Discussion in 'Closed' started by bar13610, Jan 21, 2022.

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  1. bar13610
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    bar13610 Member

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    Hi
    Every time i click on the application to open the game nothing happens, not even an error code or something
    I tried reinstalling and tried to reboot pc, also i have no antivirus and the game is allowed through firewall, also it is important to mention that i played 2 days ago before the latest update, after the latest update i reinstalled and then this happens
     
    bar13610, Jan 21, 2022
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  2. dog or god
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    me too，what is the problem
     
    dog or god, Jan 22, 2022
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  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You guys may launch the client if set monitor Hz to 60

    This issue is scheduled to be fixed at the next update
     
    Dave Deviluke, Jan 22, 2022
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  4. bar13610
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    bar13610 Member

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    So you saying i need to set my monitor to 60hz?
    How do i do that?
    Thanks in advance!
     
    bar13610, Jan 22, 2022
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  5. alexcg
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    alexcg Well-Known Member

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    me funciono solucione el cambio de pantalla a 60hz yo tenia el mismo problema aqui una guia como cambiar el hz de tu pantalla a 60 hz
     
    alexcg, Jan 23, 2022
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Dave Deviluke, Jan 23, 2022
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  7. bar13610
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    bar13610 Member

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    bar13610, Jan 26, 2022
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Tried restarting PC?
     
    Dave Deviluke, Jan 26, 2022
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  9. bar13610
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    bar13610 Member

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    yep still doesnt work
     
    bar13610, Jan 26, 2022
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  10. Dave Deviluke
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    Did any error codes appear when attempting to launch the client?
     
    Dave Deviluke, Jan 26, 2022
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  11. MzBunny
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    try turning off all firewall first then redownloading the new files. I had similar issues where it wasn’t opening at all but I ended up doing that and it was okay. I toggled with a few more settings to ensure that when my firewall was turned back on, it wouldn’t affect the client. Pm me if you want
     
    MzBunny, Jan 26, 2022
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  12. NANI1
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    This happens because your computer treats mapleroyals as a trojan virus. If you have windows 10 you need to allow mapleroyals to be treated like a virus so that your system doesnt delete it again.
     
    NANI1, Jan 26, 2022
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  13. bar13610
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    bar13610 Member

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    Nope, nothing at all
    Just clicked on the launcher and nothing happens
     
    bar13610, Jan 27, 2022
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  14. bar13610
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    bar13610 Member

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    I will try , thank you
     
    bar13610, Jan 27, 2022
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