Closed golden zhelm disappeared

Discussion in 'Closed' started by seab, Aug 19, 2023.

  1. seab
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    seab Member

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    i dropped my golden zhelm and was wondering if i could get it back ;0
    i thought there'd be a warning prompt but it just went into the abyss
    fortunately, i insta replayed it:

    stats of the zhelm i yeeted:
    [​IMG]
    ign: saeb
    tyty for ur time
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hello, sorry to hear about the unfortunate accident of losing the [Golden Zakum Helmet] due to a lack of warning prompt

    The Devs are looking into the issue and will be figuring out a way to restore the helm that was accidentally dropped

    As this may take some time, your patience is much appreciated
     
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  3. Matt
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    Matt Administrator

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    Sorry for the delay in responding, unfortunately it took a bit longer than expected to get a copy of the database backup from the Server Check before the issue started for us to be able to issue the item refunds.

    A GM will need to refund you the item in game, please can you reply here when you are in game to make it easier for us to find you. Or if you would like to schedule a time to meet for the refund then please let us know when is best for you.

    For reference of the GM: 1009000 tuc:10 cuc:0 str:16 dex:17 int:19 luk:17 hp:0 mp:0 watk:0 wdef:149 matk:0 mdef:156 acc:19 eva:19 craft:0 speed:0 jump:0
     
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hello, please provide us a time range of your usual login timing so that a GM may try to contact you in-game for the refund
    e.g. 1400 to 1600 server time (UTC)
     
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  5. seab
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    seab Member

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    Hello, I can log in at 13:00 UTC!
     
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  6. seab
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    seab Member

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    sry but i may have miscalculated the UTC time; i shouldve said 14:00 omg ;(
    but i am online right now!! once again sry for the inconvenience aaa
     
  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have forwarded the timing to the GMs, one will contact you if any is online
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hello, could you provide a time range, as it's difficult for a GM to find you at that exact time
    Example: 1400~1600 UTC
     
  9. seab
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    hello sry for the late reply, but a gud time that im usually on would be 13:00 - 15:00 UTC-7
     
  10. Dave Deviluke
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    Will forward the time range of 20:00 - 22:00 (UTC) to the GMs
     
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