Closed Have I been banned?

Discussion in 'Ban Appeal' started by Meerak, May 23, 2020.

  1. Meerak
    Offline

    Meerak Member

    Joined:
    May 23, 2020
    Messages:
    4
    Likes Received:
    0
    Country Flag:
    IGN:
    Elkazar
    Your Character Names: Elkazar, Sniper, Lvl 82/Woen, Spearman, lvl 41 (haven't touched Woen in a long time)
    Last thing you did: Participate in pirate PQ. Disconnected and when I tried to relog I got the message that I was already logged in. So I left it and haven't been able to log in ever since.
    Why do you think you got banned?: I don't know.
    Ban message when attempting to log in: You have been disconnected from the login server. Please try again later.
    What GM banned you (optional): -
    Additional information: I read somewhere on the forum that a VPN could solve this (https://royals.ms/forum/threads/disconnected-from-the-login-server.137402/), so I logged in on my NordVPN and then the client closed without an error message.
     
    Meerak, May 23, 2020
    #1
  2. Becca
    Offline

    Becca GM

    Joined:
    Jun 4, 2014
    Messages:
    4,926
    Likes Received:
    5,308
    Gender:
    Female
    Location:
    Canada
    Country Flag:
    IGN:
    Becca
    Level:
    200
    Guild:
    Staff
    You don't appear to be account banned, or IP banned.
    Could you check your MAC Address and send me a pm of that (please don't post it on the public forum)

    Additional note: A few people I know have been having connection issues lately using mobile hotspot, or bad internet in general. It's possible it could be that as well :(
     
    Becca, May 23, 2020
    #2
  3. Meerak
    Offline

    Meerak Member

    Joined:
    May 23, 2020
    Messages:
    4
    Likes Received:
    0
    Country Flag:
    IGN:
    Elkazar
    Thanks for your response, that's good to hear :)
    I can't seem to figure out how to pm you via the forums (haven't ever used them until now). How do I do that?
     
    Meerak, May 23, 2020
    #3
  4. Becca
    Offline

    Becca GM

    Joined:
    Jun 4, 2014
    Messages:
    4,926
    Likes Received:
    5,308
    Gender:
    Female
    Location:
    Canada
    Country Flag:
    IGN:
    Becca
    Level:
    200
    Guild:
    Staff
    I'll start one with you, I forgot about the 50 message / post minimum rule... ^_^'
     
    Becca, May 23, 2020
    #4
  5. Becca
    Offline

    Becca GM

    Joined:
    Jun 4, 2014
    Messages:
    4,926
    Likes Received:
    5,308
    Gender:
    Female
    Location:
    Canada
    Country Flag:
    IGN:
    Becca
    Level:
    200
    Guild:
    Staff
    Everything checks out, you’re not banned on our end :)
    Have you tried using a mobile hotspot? Or getting a different static IP within your VPN? It’s definitely a connection issue somewhere :(
     
    Becca, May 24, 2020
    #5
  6. Tim
    Online

    Tim Administrator

    Joined:
    Apr 14, 2014
    Messages:
    25,945
    Likes Received:
    20,531
    Location:
    Fryslan
    Country Flag:
    IGN:
    Kaizoku
    Level:
    200
    Guild:
    Fryslan
    if you use NordVPN and their newly released NordLynx (if you updated NordVPN recently) you may experience issues logging in after character selection because NordLynx gives you an additional MAC address: 00-00-00-00-00-00. This is a banned MAC address that hackers have used in the past. You can't connect using this MAC address.
     
    Tim, May 24, 2020
    #6
  7. Meerak
    Offline

    Meerak Member

    Joined:
    May 23, 2020
    Messages:
    4
    Likes Received:
    0
    Country Flag:
    IGN:
    Elkazar
    Thanks for looking into it, good to hear I'm not banned! :)
    I think what Tim says makes sense; I started experiencing issues after updating NordVPN. I don't use it to play MapleRoyals though, and I haven't been able to disable the NordLynx network adapter. Do you have any idea how I can solve this problem?
     
    Meerak, May 24, 2020
    #7
  8. Meerak
    Offline

    Meerak Member

    Joined:
    May 23, 2020
    Messages:
    4
    Likes Received:
    0
    Country Flag:
    IGN:
    Elkazar
    Meerak, May 26, 2020
    #8

Share This Page