Closed Haven't been able to log in in a long time

Discussion in 'Ban Appeal' started by Inrk, Jul 24, 2023.

  1. Inrk
    Offline

    Inrk Member

    Joined:
    May 25, 2017
    Messages:
    3
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    ALL Your Character Names: Honestly I cant remember. I haven't been able to log in for a long time maybe years. Only certain one would be inrk or inrkk
    Last thing you did: A long time ago, lost likely PQ or lower lvl quests. nothing abnormal
    Why do you think you got banned?: VPN most likely, I cant log on with or without.
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
    What GM banned you (optional):

    Been playing for a long time before, but I had to make a new account to play again.
     
  2. Stephen
    Offline

    Stephen GM

    Joined:
    Sep 17, 2016
    Messages:
    3,790
    Likes Received:
    588
    Gender:
    Male
    Location:
    New York
    Country Flag:
    Hello,

    Unfortunately, it seems that your account was hacked, and was banned to prevent further damage.

    You will have to go to the Control Panel and change your credentials here:

    https://royals.ms/controlpanel/login

    We recommend using credentials unique to MapleRoyals only.

    You should also make a post in the Support Request forum here:

    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of.

    You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.

    Good luck!
     

Share This Page