Solved [Solution Given] Having trouble playing

Discussion in 'Closed' started by idan_braf, Aug 24, 2015.

  1. idan_braf
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    idan_braf Member

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    im a new user here who wants to start playing MapleRoyals, but for some reasons i cant manage to start playing.
    do you need to have the normal maplestory game in order to play?
    and can any one write a step-by-step guide on how to install the game?

    thanks.
     
  2. idan_braf
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    idan_braf Member

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    btw i do not have maplestory downloaded, and after installing and trying to launch the game i got error code 2005530585
     
  3. Andreas
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    Andreas Donator

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    You download the client then you double click the client and run it.

    Where do you get the problem?
     
  4. idan_braf
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    idan_braf Member

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    yeah after downloading the client i clicked on the leaf icon to launch the game then got a black screen for a second following an error code 20055....
    do you need to download the normal maplestory game inorded to play mapleroyals?
     
  5. Andreas
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    Andreas Donator

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    No, can you please post what message you get?
     
  6. idan_braf
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    idan_braf Member

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    getting error code -20055530585 (unknown error 0x88760827)
     
  7. Andreas
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    Sounds very much like the download got corrupted.

    I would suggest go into the control panel uninstall mapleroyals, then disable your antivirus and browser security and download it again.
     
  8. idan_braf
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    idan_braf Member

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    how do i disable browser security?
     
  9. Andreas
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    Depends on what browser you are using, I use google chrome so I go into settings and disable "anti phishing protection"

    You could try and just replace the client with the download link from here here not sure if that will work but it might be worth trying, I would since my download speed is rather slow.

    Download it to your desktop then drag it into your mapleroyals folder and click REPLACE.
     
  10. idan_braf
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    idan_braf Member

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    Tried redowloading the download on the site but got the same problem.
    now i`ll try doing what you suggested with the link you provided, what are the exact steps i need to do to make it work?
     
  11. idan_braf
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    tried to run it, but got an error saying cant start the program since wzmss.dll is missing in your computer.
     
  12. Andreas
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    You need to place the client in your mapleroyals folder and replace the other client.

    Is this the error code you get? x2005530585 unknown error 0x88760827
    Your code is not something I seen before.
     
  13. idan_braf
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    idan_braf Member

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    Yeah thats the error i got when i downloaded the game from the download section on the site.
     
  14. Andreas
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    Is that the error you still get when you try and run mapleroyals?
     
  15. idan_braf
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    I didnt quite understand what you need to do with the client in the link you provided, where should i copy it?
     
  16. Andreas
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    Drag it into your mapleroyals folder and click replace. No copying.

    The client you downloaded has no use if you don't have it in the correct folder and you can only have 1 in your folder so you need to replace the other one with the new one.
     
  17. idan_braf
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    Dragged it and did everything you said, still getting that x2005530585 unknown error 0x88760827.
    any other solutions?
     
  18. Andreas
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  19. Andreas
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    Are you using a weird setup, like several monitors, very high resolution, another user fixed this by switching the screen he was using.
     
  20. idan_braf
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    Download and used the CCleaner, then tried to run the game after the change of clients. still getting the same error.
    nope, using 1 monitor normal resolution
     

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