Not Bug Help please

Discussion in 'Closed' started by Shah, Jun 10, 2019.

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  1. Shah
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    Shah Member

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    upload_2019-6-10_14-36-1.png

    What do I do here or is there any problem that I made?
     
    Shah, Jun 10, 2019
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    New account or?

    Need more details, can't help you without knowing the situation
     
    Dave Deviluke, Jun 10, 2019
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  3. Shah
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    Shah Member

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    No not new account is old account like 2-3 years? my character name is iNightLord
    I didnt know when it started but I did login the past few 2-3 days ago or a week ago.
     
    Shah, Jun 10, 2019
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Did you login anywhere else during this period?
    Like a cyber cafe (public place) or via free VPN

    Looks like permanent ban if the duration isn't stated
     
    Dave Deviluke, Jun 10, 2019
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  5. Shah
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    Shah Member

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    No, only at my home. I only vote everyday and login like every 4th day in a week to purchase gacha ticket. If I get ban but I didn't commit any misdeed in Mapleroyals?
     
    Shah, Jun 10, 2019
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Try restart your modem / router
    Heard Malaysia ISP issue dynamic IP address to their customers

    If you're still unable to login after restart, make a Ban Appeal to confirm if you're permanently banned
    https://royals.ms/forum/forums/ban-appeal.8/
     
    Dave Deviluke, Jun 10, 2019
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  7. Shah
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    Shah Member

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    I don't use modem/router... I used a mobile phone internet if that really indicates problem logging in Mapleroyals. But I will make a new thread in the ban appeal forum and thank you for the assistance... cheers...
     
    Shah, Jun 10, 2019
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