How to Fix Disconnecting from Client

Discussion in 'Closed' started by Lightpink, Dec 23, 2020.

  1. Lightpink
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    Lightpink Active Member

    Joined:
    Dec 1, 2020
    Messages:
    29
    Likes Received:
    105
    Gender:
    Female
    Country Flag:
    IGN:
    Sweetfart
    Character Name:
    Lightpink, Sugarbug, Sweetfart
    Where are you having an issue: Bosses, Horntail, Zakum, Crimson Balrog (APQ)
    Date and Time:
    First occurrence- Zakum run early November, client crashed then game disconnected from server second run.
    Second occurrence- December 17th servertime ~3:30ish HORNTAIL client crashed DURING Guild run with Tenacity
    Third occurrence- December ~19th ish idk servertime I disconnected from server while fighting CRIMSON BALROG
    Fourth occurrence- December 22, servertime ~0:00ish around reset ZAKUM game disconnected after being resurrected
    NO ERROR CODES
    Details of issue:
    As stated in the title and above I am disconnecting from the client and the client crashed when doing certain bosses.
    I am not a technical genius when it comes to things and my computer model is this:
    Dell Inspiron 13 7000 2-in-1 Laptop | Dell USA
    Which has an INTEGRATED Graphics card, THAT IS ALL I KNOW.
    How do I proceed with troubleshooting this because I WANT TO PROGRESS IN THE GAME?!

    The sound file fix clearly didn't work.

    If you type something down there it needs to be thoroughly explained maybe WITH PICTURES because I don't know where to find things on my own computer. I DON'T KNOW WHAT TO LOOK FOR.
    If someone can literally either make a video as to what I need to do OR Discord chat/voicechat with streaming (I can stream and they can help me find where I need to fix things) it would be the best possible solution for me.

    TLDR: I'm disconnecting from bosses and people's ideas of solutions are posting the guides that TimK made and Frank (Frenzy) made which do not help without an explanation for someone THAT KNOWS NOTHING ABOUT COMPUTERS. Thank you.
     

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