Awaiting Feedback Huge logging in and CC/Cash Shop issue

Discussion in 'Closed' started by zSmoke, Aug 27, 2017.

  1. zSmoke
    Offline

    zSmoke Donator

    Joined:
    Feb 8, 2015
    Messages:
    491
    Likes Received:
    724
    Gender:
    Male
    Location:
    London
    Country Flag:
    IGN:
    Cybersmoke
    Kicked to log in screen from CCing and trying to enter Cash Shop... then cannot log in for an extended period of time at times. Freezes on char select after hearing the selected char chimes then goes back to main screen with 'Unable to log on to the game server' that pops up over and over and over again.

    Walkthrough of my issue:

    1. I'd be online and want to CC or access Cash Shop
    2. Attempt to do either one, and instant black screen. Through this black screen I can hear the fx of hovering over buttons but everything is dark.
    3. A couple moment later I'm back at log-in.
    4. Attempt to log back in and get stuck at char select after I hear the chimes fx for successfully selecting a char to log into.
    5. Freezes for a while on the walking animation after the chimes, and then proceeds to send me back to main screen again, saying 'Unable to log on to the game server'.
    6. See 4 and 5, NUMEROUS times.
     
    Last edited: Aug 27, 2017
    kuku18cm likes this.
  2. Tim
    Online

    Tim Administrator

    Joined:
    Apr 14, 2014
    Messages:
    25,899
    Likes Received:
    20,520
    Location:
    Fryslan
    Country Flag:
    IGN:
    Kaizoku
    Level:
    200
    Guild:
    Fryslan
    does this happen with just one account or character?
    have you tried reinstalling the game?
     
  3. zSmoke
    Offline

    zSmoke Donator

    Joined:
    Feb 8, 2015
    Messages:
    491
    Likes Received:
    724
    Gender:
    Male
    Location:
    London
    Country Flag:
    IGN:
    Cybersmoke
    More than one account. I haven't but I will do.
     
  4. zSmoke
    Offline

    zSmoke Donator

    Joined:
    Feb 8, 2015
    Messages:
    491
    Likes Received:
    724
    Gender:
    Male
    Location:
    London
    Country Flag:
    IGN:
    Cybersmoke
    So far so good @Tim reinstalling hasn't given me issues yet. Will keep you updated.
     
    Charlie likes this.

Share This Page