Character Names: MiruQu Last thing you did: Level up with wild bore Why do you think you got banned?: RP trading issues Ban message when attempting to log in: this is an id that has been deleted or blocked from connection What GM banned you (optional): idk I need to log in because I have the items I need.
I'm sad because I couldn't make a successful transaction, I made double payments, and I couldn't even log in to my account, wasting money. This banned account has my equipment. Besides, I have to log in immediately to complete the Christmas event. I don't want to wait until next winter.
I haven't received any replies to my private thread. So I have no idea what is going on with this issue. Can only see the Christmas event period passing by.
Hi, as some time as required for Matt to confirm the situation, please wait for his reply We would also appreciate if you could contact us in the future regarding purchase issues instead of performing a chargeback as that would trigger the system's auto ban
Thank you for your reply. I don't completely trust MapleRoyals. So I inquired about PayPal having a payment problem. If you or Matt can solve this problem quickly and convincingly, I may be able to trust MapleRoyals from now on. I'll wait.
Hi, thank you for your patience We understand your concerns, however as you have initiated a Paypal chargeback, Matt would require to confirm with PayPal regarding the transaction details Although we are unable to guarantee to resolve this immediately, we seek your kind patience during this period of time so that Matt may confirm with PayPal
