Solved [Solution Given] i can't log in

Discussion in 'Closed' started by KellyMaria6, Jan 28, 2022.

  1. KellyMaria6
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    KellyMaria6 Member

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    Character Name: KellysMerch

    Where are you having an issue(s): in-game (login)

    Date and Time when issue(s) occurred (GMT): 11/27 11:00pm gmt-7


    Details of the issue: whenever i try to log on, i get disconnected after typing in my pic. I get the error message "you have been
    disconnected from the login server, please try again later."


    What error code were you given(if any):
    "you have been
    disconnected from the login server, please try again later."

    *Please provide a screenshot of the error

    If it can be replicated, please provide a screenshot or recording of the issue occurring:
     
    KellyMaria6, Jan 28, 2022
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  2. KellyMaria6
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    KellyMaria6 Member

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    bump~
     
    KellyMaria6, Jan 31, 2022
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  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Are you a new player?

    If no, did it happen only after this patch?
     
    Dave Deviluke, Jan 31, 2022
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  4. KellyMaria6
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    KellyMaria6 Member

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    i have been playing for a long time but i just came back after a few years break. every time after putting in my pic it says "you have been disconnected from the login server. please try again"
     
    KellyMaria6, Feb 1, 2022
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  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you have any VPNs installed on your PC?
     
    Dave Deviluke, Feb 1, 2022
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  6. KellyMaria6
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    KellyMaria6 Member

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    nope~
     
    KellyMaria6, Feb 1, 2022
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  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Dave Deviluke, Feb 1, 2022
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  8. KellyMaria6
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    KellyMaria6 Member

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    okie thank you!
     
    KellyMaria6, Feb 1, 2022
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  9. nut
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    nut Donator

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    nut, Feb 3, 2022
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  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Did anyone else play on your PC before?
    Such as family members

    And have you tried a clean install of the game?
    Uninstall > restart PC > reinstall
     
    Dave Deviluke, Feb 3, 2022
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