Closed i cant log on to my accounts i think i banned for no reason

Your Character Names: ixdave and ixbaze
Last thing you did: was in elinia the other one dont remmber
Why do you think you got banned?: there was player in named kenzzo or kennzzo i cant remmber and he did hacks i try to report him so i chase him and suddenly i dced and cant log on, i really love the game please help me, i want to play again i neved used hacks or cheats !!
Ban message when attempting to log in: this is an id that has been deleted or blocked from connection (please check again)
What GM banned you (optional): i dont know