You will most likely have to talk to one of the Admins @John @Michael @Matt They will ask you for a lot of information like email, birth day, full name, etc of what you used when registering the account you have. This is so they know you are the one who owns the account. Also, you posted in the wrong section, probably the most appropriate place to post this is here. https://royals.ms/forum/forums/technical-help.6/ For future reference.
Actually no forum is proper, really, but character issues would be second best. https://royals.ms/forum/threads/troubleshooting-contacting-a-gm-guide.74521/ I forgot my password/username/PIN, what do I do? You need to send a private message to one of the admins (John, Michael, Dimitri or Tim) with the following information: 1) Your login ID 2) The date of birth associated with your account 3) The email address associated with your account 4) The sha-512 hash of a new password (the new password itself must be less than 12 characters long) and add to the end of it the following: abcdef1234567890 Once you have added the above string, press the hash button. To get the sha-512 hash of your new password, go here: http://www.sha1-online.com/ Enter your password there and press the "hash" button, then paste the hash into the conversation message.