Closed I have no idea where to report my case.. someone stole everything from me

Discussion in 'Closed' started by Ricardo, May 17, 2021.

  1. Ricardo
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    Ricardo Well-Known Member

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    first of all sorry for my bad english, i'm using google translator

    They stole everything in my account that has ID NLRiick

    I had not entered the game for a long time, the image that has the name maple000.jpg was the last time that between about 2 months ago, they took everything except my mesos, they took my furys, my cllbis, and all my clothes and weapons, I had at around 20b in all

    I never gave my account to anyone, I never open my account other than at home. I would like to know what happened. it was only on this account my other accounts are intact


    What happened that I did not find out? What do I need to know or what could have happened? I don't really understand, I have been playing this server since its 2nd anniversary and something like this has never happened to me. Please help me to know what happened and what I can do

    Ty
     

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    Aradia Megido likes this.
  2. Kenny
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    Kenny Donator

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    I have moved your thread to the proper section. another staff member will assist you on this matter
     
  3. Ricardo
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    Ricardo Well-Known Member

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    ty kenny
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You may have been affected by this issue - https://royals.ms/forum/threads/account-security.184904/

    Please provide the following details as well

    IGNs of the affected character(s):
    Last known date of holding the items (month/year):
    Date of realizing the items went missing:
    Missing items info such as stats:
     
  5. Ricardo
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    Ricardo Well-Known Member

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    GNs of the affected character(s): NlRiick
    Last known date of holding the items (month/year): 26/03/2021 Last day that I entered and had all my things
    Date of realizing the items went missing: 17/05/2021
    Missing items info such as stats:

    Among the things of most value that is what I could remember the most would be these

    Red Craven 81 wa
    shoes 8 wa maybe I don't remember

    gloves 15 wa
    cape 10-11 wa dont remember

    4 furys
    4cllbis

    top and bott I don't remember exactly maybe it cost 1b between the two

    1-cocoachair
    apples

    maybe 1 WS

    hmmmm (thinking)

    So far I do not remember anything else but I will try to find images taken by me that I usually do, maybe I have taken a photo of my inventory for now I only remember that
     
  6. Ricardo
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    Ricardo Well-Known Member

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    for example these two items of the day I buy them, I know it is not very useful but I can not find an image of my inventory
     

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  7. Ricardo
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    Ricardo Well-Known Member

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    Another thing, I do not know if it has to do ... but for a long time when I have spent a long time without playing, and I want to vote, he always tells me to vote that he waits a determining number of hours to vote again ... which always seemed strange because I had not done it for months ... maybe it has nothing to do but I thought it convenient to say it here
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have forwarded your info to the Admins for confirmation

    Note: Unable to guarantee the lost items will be refunded
     
  9. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    For vote issues, you may refer to the troubleshooting guide
    https://royals.ms/forum/threads/troubleshooting-voting-issues.140129/#Voted
     
  10. Ricardo
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    Ricardo Well-Known Member

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    Yes, I suspected that I would lose my things, it is rubbish, it is a huge demotivation, it would be a huge shame to have to withdraw from the server after more than 6 years feeling insecure about these bad people
     
    Aradia Megido likes this.
  11. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hello, unfortunately we cannot take responsibility for issues related to a player's personal account security and cannot assist with recovering your stolen items. I'm really sorry that we can't do any more for you in this situation.
     

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