Closed ID Blocked/Deleted = Banned?

All Your Character Names: iscreamcakes, iscreamsoup
Last thing you did: opened a standing shop in FM room 9 channel 1
Why do you think you got banned?: I logged in in my friend's PC to reset shop in FM
Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
What GM banned you (optional):

 

Is your friend "iscreamscoop"? When did you use his PC to play?

 

yup, i used it yesterday night 3am GMT+8

 

What device do you usually use to play?

 

I use my laptop.

 

Thanks for answering the questions. It looks like your ban is a false positive. I have unbanned your accounts and you should be able to login now! Sorry for the inconvenience!

 

Thank you!