ALL Your Character Names: forgot my character name, but i believe there is assasin and mage character Last thing you did: The last time I remember logging in was 4-6 years ago Why do you think you got banned?: first time i login today i receive a pop up mentioned that multiple attempt of login, so i go to website mapleroyal to reset my password. However after resetting and setting new password, i still cant access because the pop up show that my account is deleted or blocked from connection Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection" What GM banned you (optional): N/A somehow my other id is still working , the ign name is Vorqa, if you need my id name please let me know.
It appears your account was hacked. It was banned to prevent further damage. Since you have reset your credentials already, you will need to make a post in this sub-forum to continue your account recovery: https://royals.ms/forum/forums/support-requests.111/ Only our administrators can view the above sub-forum. It may take a while for it to be resolved. In the meantime you can play your other accounts.
