All Your Character Names: Can't remember - found only conversation that i had 70lvl priest with IGN: Fisielz or Bleamek Last thing you did: Don't really remember, it was ~2019 since i last log in, but i remember grinding at ghost ship as a cleric. Why do you think you got banned?: Tried to login after years, had some trouble remebering Username and password. Can login into control panel, got it recovered with PIN and PIC, and i have verified my email, changed my password. Besides PIN and PIC account wasn't really very secure, might got hacked within 5 years, or maybe it has something to do with changing location that could trigger some security prompts. Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection. Please check again." What GM banned you (optional): ---
For addition: Seen people being banned, because they've logged in from banned IP. I've created new account to check if it could be also my case. Well, seems not to be connected to my case, the other account has a character crated named Morlinky.
Your account was hacked a while ago and was banned to prevent further damage. We recommend changing all your credentials, if you have not already done so. You can go to the Control Panel and change them here: https://royals.ms/controlpanel/login We recommend using credentials unique to MapleRoyals only. You should also make a post in the Support Request forum here: https://royals.ms/forum/forums/support-requests.111/ In your request, please include the following information: All your character names (IGNs): The date of birth associated with your account (DD-MM-YYYY): The email addresses you think might be associated with your account: Your account username (Game Login ID): The last time you played*: *Please provide an estimation if unsure Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private. Once all that is done, an Admin will be required for the next step. I will let them know of your request, but it will likely take some time before they get to it, as they always have a lot of tasks to take care of. You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there. Good luck!
