Hi, I tried to logged in on last Friday but failed. ALL Your Character Names: Janvier, Fevrier, Viognier, Janetaem (Janvier is my main years ago, Fevrier is my mule for HS, recently I invited my wife to play with me, so she created Janetaem, and I created Viognier) Last thing you did: training at kerning subway map using these 4 accounts by 2 laptops Why do you think you got banned?: No idea Ban message when attempting to log in: This is an ID that has been deleted or blocked from the connection. What GM banned you (optional): Hi GM, please help
Hi there. You are not banned. Please disable and uninstall VPN services before reconnecting to MapleRoyals.
Hi GM, I am glad not being banned! I am actually using shared personal hotspot from my iPhone 15 pro max, iOS version 18.5 (latest) due to my game room is far from the Wi-Fi router, and I am not using any VPN services for playing Royals. Kindly advice me. Thanks a lot!
There's a few possibilities here. 1. Your hotspot's IP address could be banned, hence why you wouldn't be able to log in. You may need to look into changing your hotspot's IP address for your phone / ISP service. 2. Your computer's firewall or antivirus may have blocked MapleRoyals so you may need to hop in to double check and add MapleRoyals to your whitelist.
1) I am using telecom company Starhub (Singapore) to share the hotspot and not using any Wi-Fi. I couldn't find any way to change to IP address. Directly changing the IP address assigned by the cellular carrier is not typically possible. 2) I am sure the MapleRoyals folder is in the whitelist. Is there other way to solve this?
