Closed ID has been deleted or blocked from connection

Hi,

ALL Character Names: TaQimo (was the main one), forgot the others...
I also have a character named TaQibo, but he belongs to a different account.

Last thing you did:
Last time I logged in was last year

Why do you think you got banned?:
I haven't played for about a year and that's the error that I am getting when I try to log in. I saw another thread of someone with the same issue who was told he was banned because his account was hacked, I assume that this is what happened to me as well.

Ban message when attempting to log in:
ID has been deleted or blocked from connection.

Thanks,

Avitay

 

Welcome back! It looks like your account was hacked and banned to prevent further damage to your characters.

To unlock the account, please reset your credentials at the >> Control Panel <<

To verify that you are the account owner and expedite the process of account recovery please make a thread at the >> Support request forum<< with the following details:

• Your character names (IGN):
• The date of birth associated with your account (DD-MM-YYYY):
• The email addresses you think might be associated with your account:
• Your account username (Game Login ID):
• The last time you played:

*Please provide an estimation if unsure

WARNING ⚠: please do not reveal any of the information above to non-Staff members

Spoiler: List of Staff members

https://royals.ms/forum/members/?type=staff

Make sure that you are posting at the support request forum as the ban appeal section is public.

 

Hi Dasha,

I've posted a thread at the support request forum on Thursday and still haven't received any response. :/

 

Please remain patient as the time of wait may vary depending on the number of support requests.

While we wait for an admin, please make sure you have changed your password at the control panel.

Edit: I trust that the issue was resolved, but if it wasn't please leave a comment on this thread and I will request an admin to assist you in your account recovery!

 

Hi again

I took a general break from gaming for a while and decided to come back to MapleRoyals now.
I started the game and proceeded to trying to log into my account, forgetting that I even encountered this issue where my account got blocked for some unknown reason. Anyway, when trying to log in, I still encountered this issue, could you please restore my account? I really have no idea why it got blocked...

Thanks.

 

Hi Stephen,

Yes, I did, an admin called Tim replied back then on my support request thread, saying that they managed to recover everything and I should be able to connect.
This was back in August 2021.

 

Great, thanks Stephen, I will

 

Hi Tim,

I've bumped my support thread now.

Thanks.