Closed ID is Deleted or Block

All Your Character Names: Rainbeam, Happystarz, Dragonroarrr, 24 fame mule: ace01 to ace24 or ace001 to ace024, smokestorm, and other mules (i really cant remember sorry). on the same ip my brother also have one account, not sure if he is blocked, his ign is Dinobolt i think.
Last thing you did: was at harps self leeching my mule
Why do you think you got banned?: no idea
Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
What GM banned you (optional):

I have many account and they all seems to be deleted or blocked. Sorry but i cant remember all my char name, because when i name them I just randomly pick something. Rainbeam is my main so i remember.

 

Updated to the best I can, thanks

 

1. I believe I started last year around Sept and play for awhile, and then I took a long break until recently because I was poor so I just vote everyday and only login time to time to gach and started to play again recently after saving up some CS from gaching.
2. no idea who are those guys
3. no we are not on the whitelist but I know the rules and we do follow it, my brother he only play sometimes, and whenever he votes, I dont vote. There will only be 1 vote a day on our ip.

 

Hi, any update on this case? What exactly is going on? I understand this is a private server and you guys have the right and power to lock down any account you want and Im just a free player not a donor but it event time right now, I don't want to miss out, still need to farm some coins for all the chairs. If you guys don't want to unblock me at least let me know so I can just move on but please don't leave me hanging.

 

Thank you for your reply, just want to make sure the case is still active and not being neglected because im a free player. And hope you understand that I'm a bit in a rush hoping this can be resolved asap since it during an event.

 

Hi, any update on this case?

 

thank you Tim for the quick respond and help.