Closed Item Pouch and Meso Magnet disappeared

Discussion in 'Closed' started by tansan, Mar 26, 2022.

  1. tansan
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    tansan Well-Known Member

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    IGN Tansanwater
    Issue as titled
    Detail I put them on cash shop and exit to move them to another character. I logged in as the character who need them and checked cash shop. That ware already gone.
     
  2. nut
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    Do you have an approximate time (in server time) of when this occurred?
     
  3. tansan
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    tansan Well-Known Member

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    I guess it’s about between 4:00 and 6:00 am on the 26th.
     
  4. nut
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    nut Donator

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    Thank you, I will forward this to the admins for investigation.

    Please note that there is a backlog of issues and a lot of character issues require a server check to resolve, so it may take some time. Your patience is appreciated!
     
  5. sim888
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    sim888 Member

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    The same thing happened to me about 2 days ago when I transferred my pet (with skills) from character1 to character2, all pet's skills are gone. But when I transferred it back to character1, all the pet skills appeared again.
     
  6. nut
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    In this version, unlike GMS, item pouch, meso magnet, auto hp, and so on are not skills, but items equipped by the pet. So if you move the pet through cash shop, you must also transfer those items too. Take a look at the pet section of your equip UI. If you still don't understand, please make a post in Help and Advice as this is not the appropriate place.
     
  7. tansan
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    tansan Well-Known Member

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    Any progress?
     
  8. nut
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    Hi tansan,

    Sorry for the long wait, these issues require a server check or admin investigation to look into. We appreciate your patience, and your issue is not forgotten!
     
  9. Matt
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    Matt Administrator

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    Sorry for the wait, we have been refunded 4800 NX to your account.
     

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