Closed Items gone (not sure if new-source problem or if I've been hacked)

Discussion in 'Closed' started by Bjoernie, Jan 14, 2017.

  1. Bjoernie
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    Bjoernie Well-Known Member

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    IGN:
    Beishung
    Guild:
    Boobs
    IGN: Beishung, Sichuan, Ailuropoda
    Problem: Lost every non-untradeable equip and mesos
    Details:

    I havent been playing much lately (I was active during the Halloweenevent, not much after that), but with the new hype and all I decided to try it out. After not being able to log in yesterday, I was able to today to find an unpleasant surprise: My top 3 characters lost every equip they were wearing that wasn't untradeble. My mage and sin (Ailuropoda and Sichuan) were just decently equiped, nothing special. But my main, Beishung (pally) lost his perfectly scrolled Crushed Skull (159 att), 14 att silver Aquila Shield, 10 att gloves and well, everything else he was wearing. Seeing how my lower chars still have everything, I'm guessing I was hacked, but seeing how I don't know if this problem has been caused during the new source updates, or if it has been so during the month of december, I'm not sure.

    I know you guys are having a hard time with everything going on with the new source and the problem which arose with that, but if you could find some time to check into the logs and see what happened to my items (and hopefully, get them back), I would very much appreciate it.

    Thanks in advance
     
  2. Bjoernie
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    Bjoernie Well-Known Member

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    Small bump to have it still up there by the time you'll be answering these again.
     
  3. Bjoernie
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    Bjoernie Well-Known Member

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    Since I've seen some threads getting reactions, I' ll bump this up for visibility.
     
  4. Bjoernie
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    Bjoernie Well-Known Member

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    Just making sure this isn't too far down by the time you get doing these again. I would love to start playing again as soon as I can.
     
  5. Bjoernie
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    Bjoernie Well-Known Member

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    Once more
     
  6. Sila
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    Sila Donator

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    1) Bumping your thread puts it at the back of the line because we work from oldest to newest.
    2) Nothing from the new source transition would've caused you to lose every tradeable item and your mesos - you were likely hacked. As there were no issues with server security to cause it, the hacking would've fallen on you as a personal account security issue so there's nothing that could be refunded.
     
  7. Bjoernie
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    Bjoernie Well-Known Member

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    Ok, thank you very much for your reply. As I said, my assumption was hacking as well. I'm sorry to hear there is nothing you guys can do. I guess this will be goodbye than.
     

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